As Indians we are used to crowds. We tend to become faceless to others as they become faceless to us.
This results in an ambiguity resulting in mediocrity. And – Thodi si mediocrity is more than thodi si compromise for most of us.We lose that essence of pride in what we do.
People in India are used to being part of a crowd- a person without a face.Swallowing the feeling of pride and self respect comes easily. We blame the system.In spite of all the air- conditioning and carpets, we still have to stand in a queue in many places. When our bank employees go on strike and we have no access to our own money we brush it under the carpet,the bureaucrat who says come tomorrow I am busy, we brush it under the carpet, when the school rejects our kids for failing a test, we brush it under the carpet.
We have a huge pile of crap under the carpet.Every time the termite takes a tiny bite, something comes out.But we remain stoic.
All this can work well in certain circumstances like suffering a bad neighborhood or a bad mother- in -law, but when this attititude seeps into business practices we create a handicap.
We become incapable of Empathy.
Empathy has become a dirty word in our circles. The victim-victor cycle completes...And you become what you despise.Like the lady in the government office my father once worked in- "She finishes her lunch -sandwich in full view of the queue in front of her and then spends 55 minutes knitting in full view of the waiting queue till her one hour lunch- break finishes.
Ask her how does she does it and pat comes the answer. " The queue is eternal.So what do you expect?Do I take my lunch break in the toilet? Or the lawn outside? In the middle of this summer heat wave?
She is actually a very nice lady outside her office.So maybe you can explain why she is what she is in her office.
Copyright © 2014, Lima Sehgal
This results in an ambiguity resulting in mediocrity. And – Thodi si mediocrity is more than thodi si compromise for most of us.We lose that essence of pride in what we do.
People in India are used to being part of a crowd- a person without a face.Swallowing the feeling of pride and self respect comes easily. We blame the system.In spite of all the air- conditioning and carpets, we still have to stand in a queue in many places. When our bank employees go on strike and we have no access to our own money we brush it under the carpet,the bureaucrat who says come tomorrow I am busy, we brush it under the carpet, when the school rejects our kids for failing a test, we brush it under the carpet.
We have a huge pile of crap under the carpet.Every time the termite takes a tiny bite, something comes out.But we remain stoic.
All this can work well in certain circumstances like suffering a bad neighborhood or a bad mother- in -law, but when this attititude seeps into business practices we create a handicap.
We become incapable of Empathy.
Empathy has become a dirty word in our circles. The victim-victor cycle completes...And you become what you despise.Like the lady in the government office my father once worked in- "She finishes her lunch -sandwich in full view of the queue in front of her and then spends 55 minutes knitting in full view of the waiting queue till her one hour lunch- break finishes.
Ask her how does she does it and pat comes the answer. " The queue is eternal.So what do you expect?Do I take my lunch break in the toilet? Or the lawn outside? In the middle of this summer heat wave?
She is actually a very nice lady outside her office.So maybe you can explain why she is what she is in her office.
Copyright © 2014, Lima Sehgal
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